Our Privacy Policy
Last Updated: 21/02/2024
Nutragenus is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers when you use our booking form which is a service provided to us by Power Diary. When use the online booking system your personal data subject to Power Diary’s terms of use and the way they manage your data can be viewed at https://www.powerdiary.com/au/privacy-policy/
Nutragenus has specifically chosen Power Diary’s booking system due to their adherence to Australian Privacy Policy Laws and we hold their management of personal data in high regard and feel that their privacy policy exercises an individual’s right to privacy and that they manage data they acquire responsibly.
Personal Information may be obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website www.nutragenus.com, from your website, media and publications, other publicly available sources, cookies and from third parties.
We don’t guarantee website links or policies of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law
Third Party Services
Nutragenus utilises Google Analytics to gain a more informed understanding of users visiting this website.
The information is acquired is via a web page request and data collected includes cookies and your IP address, which is governed by the Google analytic privacy policy.
Use of Cookies
Our website uses cookies. By using the website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
Cookies are files, often including unique identifiers that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.
The cookies used includes:
- Required cookies. These are cookies that are essential to the operation of our website. They include, for example, cookies that might enable you to log into a secure area of a website.
- Analytical cookies. These are cookies that help us recognise users in order to enable us to count how many visitors are coming to the website, and how they move around the website. These cookies are used so that we can improve usability of our website.
- Marketing-related cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests.
You can block cookies by activating the setting on your browser. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.
Information Sharing
Personal information is acquired via the Power diary booking system and is stored externally on Power Diary servers. Information obtained is governed by the Power Diary Data management systems and the Power Diary Privacy Policy. https://www.powerdiary.com/au/privacy-policy/
Other than for the purpose of providing you a health care service Nutragenus will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to
- conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities;
- enforce this policy, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and
- exercise or protect the rights, property, or personal safety of our websites, our users or others.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Nutragenus.com will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
admin@nutragenus.com
0492 804 525
Terms Of Use
Last updated: 21/02/24
Please read these Terms of Use ("Terms", "Terms of Use") carefully before using the
www.nutragenus.com website operated by Nutragenus Pty Ltd.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Purchases
If you wish to purchase any product or service made available through the Nutragenus Health Care Services you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, address and financial details as required for billing purposes only.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Links to Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Nutragenus Pty Ltd.
Nutragenus Pty Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Nutragenus Pty Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Contact Us
If you have any questions about these Terms, please contact us.
Email: admin@nutragenus.com
Ph. 0492 804 525
Copyright
Copyright © Nutragenus, 2024
All Rights Reserved.
All files and information contained in this Website or Blog are copyright by Nutragenus and may not be duplicated, copied, modified or adapted, in any way without our written permission. Our Website or Blog may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our Website, Blog or Services does not constitute any right or license for you to use our service marks or trademarks, without the prior written permission of Nutragenus. Our Content, as found within our Website, Blog and Services, is protected under Australian copyright Law. The copying, redistribution, use or publication by you of any such Content, is strictly prohibited. Your use of our Website and Services does not grant you any ownership rights to our Content.
Phone: 0492804525
Email: info@nutragenus.com
Northern Beaches Therapy Hub, Studio 25, Waratah Court 12 -14 Waratah Street, Mona Vale, NSW